AWARENESS & COMMUNITY EDUCATION
Pillars of Change at Street Reach of Johnston County
At Street Reach, we believe that real change begins with understanding. That’s why Awareness and Community Education are two of the core pillars of our mission.
Raising awareness means telling the full story of homelessness—one that goes beyond stereotypes to highlight the complex challenges our neighbors face. Through storytelling, advocacy, and honest conversations, we shine a light on the realities of life without shelter.
Community education turns that awareness into action. We offer resources, training, and outreach opportunities that equip individuals, churches, businesses, and organizations to respond with compassion, knowledge, and purpose. From workshops and presentations to printed guides and volunteer training, we are building a network of informed allies who are committed to creating lasting solutions.
Knowledge requires a response. Compassion creates change. Join us in learning, sharing, and standing with those too often left unseen.
From Crisis to the Streets: How It Happens
Scenarios to Understand How Homelessness Can Happen to Anyone
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Crisis
James was laid off after 15 years at a warehouse job when the company downsized. Determined to get back on his feet, he immediately began searching for work. However, he was repeatedly told he was overqualified, or offered wages far below what he had previously earned. Despite his efforts, the jobs available couldn’t cover his basic living expenses. Proud of his work history, he delayed asking for help and began relying on credit cards to stay afloat.
Escalation
As the credit card bills mounted and his savings dried up, James fell behind on rent and was eventually evicted. He moved into his car, thinking it would be temporary. But without a permanent address, it became harder to apply for jobs, and the few interviews he landed offered pay that wouldn’t even cover food and gas. He stopped going to the food pantry out of embarrassment. Weeks turned into months, and his car eventually broke down, leaving him with no shelter at all. Each rejection chipped away at his confidence, and the gap in his work history continued to grow, making job prospects even more unlikely.
Toll
The stress of being unhoused and unemployed for the first time in his adult life began to consume James. He developed insomnia, frequently staying awake all night due to noise and fear of theft or assault. He lost weight and grew increasingly isolated. Without routine or direction, his days blurred together. The sense of purpose he once had from working and being self-sufficient was gone. Shame kept him from reaching out to family or friends. As hopelessness deepened, James began experiencing auditory hallucinations brought on by extreme stress and sleep deprivation, making it even harder for him to function or seek help.
Community Reflection Questions
· What community supports could have helped prevent this crisis from escalating?
· What local services or policies might address the gaps shown in this scenario?
· What role can outreach teams, neighbors, or volunteers play in this person’s recovery?
· How might your community provide a safety net for individuals in similar situations?
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Crisis
Maya fled an abusive relationship with her two children after a violent incident made it clear they were no longer safe. Although she considered going to a domestic violence shelter, she was afraid her abuser might find them there, and she worried the shelter would call child protective services. Uncertain whom to trust and desperate to protect her children, she chose to sleep in her car, moving between parking lots and staying out of sight.
Escalation
Maya did everything she could to keep her children hidden and safe, but the stress of living in a car quickly became overwhelming. She couldn’t sleep well, always alert for sounds that might signal danger. She skipped meals so her children could eat and avoided public spaces to reduce the risk of being seen. Without a fixed address or childcare, she lost her job. Her phone was eventually shut off, cutting off her last tie to resources and support. Each day revolved around survival—figuring out where to park, where to get food, and how to keep her kids from feeling afraid.
Toll
The constant fear and isolation began taking a serious toll on Maya’s mental health. She developed panic attacks and persistent feelings of dread. Her children became withdrawn and anxious, affected by the instability and their mother's growing distress. Maya started to believe that asking for help would only lead to separation from her children—her greatest fear. The lack of rest, nutrition, and emotional support wore her down to the point of hopelessness, making every decision feel heavier and more paralyzing.
Community Reflection Questions
· What community supports could have helped prevent this crisis from escalating?
· What local services or policies might address the gaps shown in this scenario?
· What role can outreach teams, neighbors, or volunteers play in this person’s recovery?
· How might your community provide a safety net for individuals in similar situations?
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Crisis
Tasha turned 18 and aged out of the foster care system. Her foster parents, already overwhelmed with younger children and no longer receiving financial support for her, told her she needed to move out immediately. Feeling like a burden, Tasha packed her things and left. She didn’t reach out to friends or her school because she was embarrassed and afraid of being judged. She had lost trust in the system after years of being moved from home to home and didn’t believe DSS would help. Without a diploma, an ID, or a safe place to go, she began drifting between couches. As the instability grew and safe places became fewer, she stopped attending school—exhausted from nights without shelter, sleep, or safety.
Escalation
As couch options ran out, Tasha began sleeping in public parks and 24-hour laundromats. She couldn’t maintain a consistent place to stay, much less keep up with school. Without an ID, she couldn’t apply for jobs or public assistance, and with no phone or transportation, accessing services became nearly impossible. Hunger and exhaustion became constant. Every attempt to find help felt overwhelming and led to more dead ends, reinforcing her belief that no one was coming to help.
Toll
The chronic instability wore down Tasha’s physical and mental health. She experienced constant anxiety, insomnia, and a deepening sense of worthlessness. She began isolating from others, feeling invisible and ashamed. Her memory and focus declined, making it difficult to imagine returning to school or building a future. In moments of despair, she began using substances offered by others in similar situations—just to sleep, escape, or feel less alone.
Community Reflection Questions
· What community supports could have helped prevent this crisis from escalating?
· What local services or policies might address the gaps shown in this scenario?
· What role can outreach teams, neighbors, or volunteers play in this person’s recovery?
· How might your community provide a safety net for individuals in similar situations?
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Crisis
At age 38, Marcus began experiencing his first symptoms of schizophrenia. The voices came suddenly, accompanied by overwhelming paranoia and confusion. Unsure of what was happening and afraid to speak about it, Marcus withdrew from those closest to him. He became suspicious of coworkers, believing they were plotting against him, and he stopped showing up to work. His family, not understanding his behavior, grew distant as conversations turned tense and unpredictable. Marcus felt increasingly alone in a world he no longer trusted. Without a diagnosis or support, he spiraled into deeper isolation, eventually losing his job and all meaningful relationships. With nowhere left to turn, he began wandering through public parks, scared, disoriented, and completely disconnected from the life he once knew.
Escalation
Without income, treatment, or a support system, Marcus quickly fell into survival mode. He was frequently asked to leave public spaces due to erratic behavior, further reinforcing his fear that people were against him. Attempts to stay in shelters were short-lived—his paranoia made group settings unbearable, and he often left before the night was over. He began talking back to the voices, which frightened passersby and drew attention from law enforcement. Minor infractions, like trespassing or loitering, led to citations and overnight stays in jail, which only deepened his mistrust. Each day became a cycle of confusion, fear, and flight.
Toll
Living with untreated schizophrenia in constant instability took a devastating toll on Marcus’s physical and mental health. Sleep became fragmented and rare. Nutrition was inconsistent, and his hygiene deteriorated. He began to lose the ability to distinguish between hallucinations and reality, sometimes forgetting where he was or how long he had been on the street. The longer he went without support or medication, the harder it became to engage with the world around him. He no longer recognized himself in mirrors and avoided human contact entirely. What began as a treatable mental health condition had now completely unraveled his sense of identity and reality.
Community Reflection Questions
· What community supports could have helped prevent this crisis from escalating?
· What local services or policies might address the gaps shown in this scenario?
· What role can outreach teams, neighbors, or volunteers play in this person’s recovery?
· How might your community provide a safety net for individuals in similar situations?
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Crisis
June left her job to care for her mother full-time during the final years of her battle with dementia. As her mother’s condition declined, June’s world became increasingly small—centered around medications, doctor’s appointments, and late-night confusion. She stopped seeing friends, lost touch with coworkers, and rarely left the house. When her mother passed, the silence was deafening. The home they had shared was rented, and with no income or savings, June was forced to leave shortly after the funeral. She was overwhelmed by grief but had no space or support to process it. The loneliness was crushing. She had poured every part of herself into caregiving, and now, without that role or her mother, she didn’t know who she was anymore. Depression began to settle in, quietly and completely, and June found herself without a home, without purpose, and emotionally paralyzed.
Escalation
After leaving her mother’s rented home, June stayed briefly in a friend’s garage, surrounded by boxes and reminders that she no longer had a space of her own. She kept quiet, not wanting to be a burden, and spent most of her time alone. When her friend gently asked her to move on, she transitioned to sleeping in her car. The grief followed her everywhere—heavy, silent, and inescapable. To cope, she began creating small rituals: writing letters to her mother she never sent, rereading sympathy cards, and driving aimlessly to avoid sitting still with her sorrow. As nights in the car grew colder and more uncomfortable, June started drinking a little at night to help her sleep—then a little more to feel less alone. Her coping mechanisms, once gentle attempts at self-soothing, began turning into habits that deepened her isolation and dulled her ability to reach out for help.
Toll
June’s grief, once silent and subdued, began consuming every part of her life. Her sleep was shallow and interrupted, her appetite faded, and her sense of time blurred. She stopped looking in mirrors, unable to face the emptiness in her eyes. Drinking became her nightly routine—first to sleep, then just to feel less. Even when surrounded by people at a soup kitchen or public space, she felt utterly alone. The disconnection from others, from herself, and from any sense of purpose deepened her depression. She no longer felt human, only haunted—by memories, by regrets, and by the unbearable quiet that followed a life once centered around caregiving. With no one to talk to, no direction, and no identity beyond the loss, June became emotionally numb. The few coping methods she had left now masked the pain just enough to keep her from reaching out, but not enough to help her heal.
Community Reflection Questions
· What community supports could have helped prevent this crisis from escalating?
· What local services or policies might address the gaps shown in this scenario?
· What role can outreach teams, neighbors, or volunteers play in this person’s recovery?
· How might your community provide a safety net for individuals in similar situations?
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Crisis
Carlos was a dedicated employee who had worked full-time for over a decade when he was diagnosed with a progressive autoimmune disease. At first, he tried to push through the fatigue, joint pain, and brain fog, but eventually, his symptoms made it impossible to keep up with the physical and mental demands of his job. He used all of his paid sick days and short-term medical leave, hoping to recover enough to return—but his health continued to decline. When his leave expired and no accommodations were offered, he was let go. The loss of income, combined with mounting medical bills and expensive prescriptions, quickly drained his savings. Still struggling to manage his condition, Carlos was left without employment, insurance, or a safety net—at the very moment he needed stability the most.
Escalation
Without a paycheck, Carlos quickly fell behind on rent. He tried to stay afloat by selling personal belongings and picking up freelance tech work from home, but his energy and focus were unpredictable due to his illness. Medical appointments became more sporadic as co-pays and transportation costs piled up. Eventually, he was evicted from his apartment and moved into his car, where managing his health became nearly impossible. He rationed medications, skipped follow-up visits, and began experiencing flare-ups that left him too weak to stand or drive. His condition—once manageable with treatment—was now steadily worsening in the absence of care and stability.
Toll
Carlos’s physical health deteriorated rapidly. Pain and fatigue left him immobilized on some days, and constant exposure to the elements aggravated his symptoms. He felt humiliated by his situation—having gone from independence and routine to complete instability. Emotionally, he struggled with shame and isolation, especially as he pulled away from friends and former coworkers. Depression crept in, fueled by feelings of failure and helplessness. The longer he remained without housing, care, or structure, the harder it became to advocate for himself or imagine a path forward. His illness no longer felt like just a medical condition—it became a wall between him and the rest of the world.
Community Reflection Questions
· What community supports could have helped prevent this crisis from escalating?
· What local services or policies might address the gaps shown in this scenario?
· What role can outreach teams, neighbors, or volunteers play in this person’s recovery?
· How might your community provide a safety net for individuals in similar situations?
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Crisis
Darnell was arrested during a traffic stop and held in jail for eight months awaiting trial on charges that were ultimately dropped. He couldn’t afford bail and had no legal support to push for a quicker resolution. While incarcerated, he lost everything—his apartment, his job, and nearly all his belongings. Friends he had relied on stopped answering calls, and with no one to safeguard his property, it was discarded or stolen. By the time he was released, Darnell had nothing but the clothes on his back. Despite never being convicted, the damage was already done—his life had unraveled while he waited in a cell for a case that never should have held him there.
Escalation
After his release, Darnell was given a bus pass and a list of shelters—none of which had space that night. Without an ID, phone, or money, he wandered the streets trying to figure out his next move. The eviction and loss of employment during his incarceration made it nearly impossible to apply for housing or jobs. Even though the charges were dropped, the arrest still appeared on background checks, leading to multiple rejections. He began sleeping in abandoned buildings and public parks, surviving off food pantries and occasional day labor. Each attempt to rebuild was met with barriers: long waiting lists, lack of documentation, or questions he couldn’t answer without paperwork. The justice system had released him, but left him with nothing.
Toll
The emotional toll of losing everything without ever being found guilty began to weigh heavily on Darnell. He felt forgotten and discarded, angry at a system that punished him without accountability. Sleepless nights, hunger, and the constant fear of being arrested again pushed him into a state of hypervigilance. He became withdrawn and distrustful, avoiding interactions even with those who tried to help. The isolation fed his depression, and he began to question whether stability was even possible anymore. Without a support system or pathway to clear his name, Darnell’s time in jail had not just interrupted his life—it had erased the foundation he had worked hard to build.
Community Reflection Questions
· What community supports could have helped prevent this crisis from escalating?
· What local services or policies might address the gaps shown in this scenario?
· What role can outreach teams, neighbors, or volunteers play in this person’s recovery?
· How might your community provide a safety net for individuals in similar situations?
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Crisis
Amara had been renting an older mobile home for nearly five years when an electrical fire broke out in the middle of the night. Though she and her teenage daughter escaped unharmed, the trailer was completely destroyed—along with nearly all of their belongings. Her renter’s insurance had lapsed just months earlier during a tight financial stretch, and her landlord was under no obligation to provide alternative housing. In a matter of hours, Amara went from having a stable—if modest—home to being displaced with no savings, no insurance payout, and no clear plan for what to do next.
Escalation
In the days following the fire, Amara and her daughter stayed with a coworker, but the arrangement was only temporary. She missed several days of work while trying to replace documents, find shelter, and salvage what little was left. Without insurance or financial assistance, she couldn’t afford first and last month’s rent for a new place. They bounced between motels, which quickly drained her paycheck. Amara applied for emergency assistance, but was placed on long waiting lists. Each day brought new obstacles—calls that went unanswered, shelters that were full, and application requirements she couldn’t meet without a permanent address. Her daughter’s school attendance dropped, and Amara began hiding the extent of their situation out of shame.
Toll
The fire hadn’t just taken their home—it had ignited a cascade of stress that left Amara feeling defeated and emotionally frayed. Sleep became restless and fragmented, often interrupted by worry or the noise of unfamiliar surroundings. She developed frequent headaches and chest tightness from anxiety. Her daughter became withdrawn, struggling to concentrate at school and fearful of being separated from her mother. Amara’s sense of safety and routine was gone, replaced by uncertainty and exhaustion. As the weeks turned into months, the hope she had in finding a quick solution faded, and she began questioning whether they would ever feel secure again.
Community Reflection Questions
· What community supports could have helped prevent this crisis from escalating?
· What local services or policies might address the gaps shown in this scenario?
· What role can outreach teams, neighbors, or volunteers play in this person’s recovery?
· How might your community provide a safety net for individuals in similar situations?
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Crisis
Eric completed a 10-day detox program determined to stay sober, but when he was discharged, he had nowhere to go—no aftercare plan, no housing, and no support system. He asked about residential treatment, but was told there were no available beds unless he had private insurance. Medicaid didn’t cover many of the long-term programs in his area, and the few that did accept it had waiting lists weeks long. With no safe place to stabilize and no income, Eric found himself sleeping behind buildings and in alleyways—desperately trying to stay clean while surrounded by the same environment he had been trying to escape. He had done the hardest part—getting sober—but the lack of follow-up care made recovery feel impossible to maintain.
Escalation
Each day after detox was a test of willpower. Eric spent his days walking for miles to find food and safe places to rest, and his nights trying to sleep in hidden corners, often cold and alert to potential threats. He called treatment centers daily, only to be told there were no openings or that he needed to apply through multiple agencies first. His Medicaid coverage didn’t include recovery housing, and without a phone or a stable address, he missed follow-ups and deadlines. As time passed, the stress of survival—finding meals, dodging unsafe situations, managing cravings without support—became overwhelming. He felt increasingly discouraged as the distance between his sobriety goal and his lived reality grew wider each day.
Toll
The emotional and physical toll mounted quickly. Exhaustion clouded Eric’s thinking, and hunger made it hard to regulate his emotions. He was constantly surrounded by substance use, which triggered both memories and temptations. Anxiety kept him hyperaware of his surroundings, and the shame of his situation made him withdraw from others. He began to feel like staying sober was a losing battle. The longer he went without a stable environment or community, the more distant recovery seemed. Eventually, in a moment of desperation, he used again—not out of desire, but out of exhaustion and hopelessness. The relapse wasn’t a failure of effort, but a symptom of a system that discharged him without a plan.
Community Reflection Questions
· What community supports could have helped prevent this crisis from escalating?
· What local services or policies might address the gaps shown in this scenario?
· What role can outreach teams, neighbors, or volunteers play in this person’s recovery?
· How might your community provide a safety net for individuals in similar situations?
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Crisis
When Kyle came out as transgender at age 17, his parents responded with rejection and anger. Within days, he was forced to leave home with only a backpack of belongings. He had no money, no legal documents in his affirmed name, and no support network. Afraid of being placed back in an unsafe household, he didn’t seek help from social services. Most local shelters either didn’t accept LGBTQ+ youth or weren’t equipped to provide a safe and affirming space. Left with few options, Kyle began sleeping in bus stations and abandoned buildings, constantly on guard. The sudden loss of family, identity stability, and housing left him feeling both invisible and unsafe in every direction he turned.
Escalation
With no access to affirming shelters and a fear of being misgendered or harassed, Kyle avoided crowded spaces and stayed mostly out of sight. He rotated between sleeping outdoors, in unlocked stairwells, and on transit benches—never in the same place twice. Without ID or legal name change documentation, applying for jobs or services felt impossible, especially when staff questioned his identity. The few times he did seek help, he was referred to general youth shelters where he faced invasive questions and uncomfortable stares. The repeated rejection and misgendering chipped away at his self-worth. His hygiene suffered, he began missing meals regularly, and he stopped seeking help altogether.
Toll
The emotional strain of constant vigilance and identity invalidation took a serious toll on Kyle’s mental health. He began experiencing anxiety attacks, nightmares, and bouts of dissociation. The lack of safety and acceptance deepened his sense of isolation. He stopped making eye contact and speaking in public, afraid of being targeted. Depression set in, accompanied by thoughts of self-harm. Every day became a struggle to simply exist. Without a safe place to sleep, a community to belong to, or access to gender-affirming care, Kyle’s entire identity and stability remained in limbo—unseen, unsupported, and unsheltered.
Community Reflection Questions
· What community supports could have helped prevent this crisis from escalating?
· What local services or policies might address the gaps shown in this scenario?
· What role can outreach teams, neighbors, or volunteers play in this person’s recovery?
· How might your community provide a safety net for individuals in similar situations?
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Crisis
Rosa immigrated to the U.S. with the hope of building a better future for her family back home. She was hired by a contractor who promised steady work and fair pay, but after several weeks of long hours and difficult labor, she was never paid. When she confronted him, he disappeared—leaving her with no income, no written contract, and no legal recourse. Her temporary visa expired during this time, and without employer sponsorship or knowledge of the legal system, she had no way to renew it. Fearful of deportation and unfamiliar with her rights, Rosa avoided seeking help. With no wages, no legal status, and no local family or community support, she quickly lost her housing and began sleeping in overcrowded apartments and, eventually, on the street.
Escalation
After losing her job and housing, Rosa stayed in overcrowded apartments where she slept on floors and shared space with strangers, often in exchange for cooking or cleaning. But as the living situations grew unsafe and unstable, she was forced onto the streets. Her undocumented status made her hesitant to seek medical care or enter shelters, worried that asking for help might expose her to immigration enforcement. Without proper identification or language support, she couldn’t access most services. Attempts to find new work were unsuccessful—many employers took advantage of her vulnerability, offering little to no pay. Hunger, exhaustion, and fear became part of her daily life. She began avoiding people altogether, wary of scams and mistreatment.
Toll
The psychological burden of being exploited, displaced, and undocumented weighed heavily on Rosa. She felt invisible and voiceless, living in constant fear of being detained or deported. She stopped contacting her family back home, ashamed of her situation and unable to send money as promised. Her health began to suffer from lack of food, exposure to the elements, and untreated illness. Depression crept in, worsened by the language barrier and complete loss of trust in those around her. With no clear path forward, Rosa existed in survival mode—isolated, disempowered, and left behind by a system she once believed would offer opportunity.
Community Reflection Questions
· What community supports could have helped prevent this crisis from escalating?
· What local services or policies might address the gaps shown in this scenario?
· What role can outreach teams, neighbors, or volunteers play in this person’s recovery?
How might your community provide a safety net for individuals in similar situations?
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Crisis
David returned home from college midway through his sophomore year to recover from a serious illness. Physically weakened and emotionally drained, he hoped to find support and rest with his family. But when he shared that he no longer identified with the religious beliefs he was raised with, the atmosphere at home turned tense. His parents accused him of abandoning their values and told him he was no longer welcome in their house. Still recovering and without a job or savings, David found himself suddenly homeless. He had no relatives to turn to, and many of his college connections had faded during his absence. Struggling with both physical recovery and emotional rejection, he was left alone, sick, and uncertain where to go next.
Escalation
David couch-surfed for a few weeks, but his worsening health and lack of income made him feel like a burden. Friends who initially offered help grew distant, unsure how to support him. He applied for part-time jobs, but frequent fatigue and medical appointments made it hard to maintain consistent hours. Without access to campus housing or health insurance, he delayed care, hoping to recover on his own. As his physical symptoms worsened, so did his mental state. He stopped checking his email, missed follow-ups from school advisors, and let deadlines for re-enrollment and financial aid pass. With no clear plan and nowhere stable to stay, David began sleeping in his car, then eventually outside.
Toll
The rejection from his family and the breakdown of his educational goals left David overwhelmed with shame and isolation. He spiraled into depression, battling feelings of worthlessness and fear that his future had disappeared. His physical recovery stalled without proper rest, nutrition, or medical treatment, and his body remained weak. The longer he remained unhoused, the more disconnected he felt from the life he had once imagined. Hope began to feel like a luxury he could no longer afford. What started as a temporary return home for healing had turned into a complete unraveling of his support system, stability, and sense of identity.
Community Reflection Questions
· What community supports could have helped prevent this crisis from escalating?
· What local services or policies might address the gaps shown in this scenario?
· What role can outreach teams, neighbors, or volunteers play in this person’s recovery?
· How might your community provide a safety net for individuals in similar situations?
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Crisis
Nancy had worked at the same textile mill in rural North Carolina for over 20 years when it abruptly shut down. With limited savings and no immediate job prospects, she turned to local workforce programs for retraining. However, the nearest community college offering relevant courses was over 30 miles away, and there was no public transportation available in her area. Without a personal vehicle and with no reliable transit options, Nancy found herself unable to attend job training programs or interviews. The lack of transportation infrastructure in her rural community effectively cut her off from opportunities to rebuild her career.
Escalation
Without a way to access job training or employment opportunities, Nancy applied for any local work she could find—seasonal farm labor, short-term cleaning jobs, or house-sitting—but the gigs were inconsistent and poorly paid. She relied on neighbors for occasional rides, but didn’t want to overstep or impose. Over time, her car—which had been sitting unused—deteriorated beyond repair. With no income and no transportation, she fell behind on her bills and was eventually evicted from her rental trailer. The closest shelter was over 40 miles away, so she began sleeping in an old shed on a vacant property, hidden and alone. The isolation deepened as she drifted farther from community resources, and each passing week made her feel more forgotten.
Toll
The rural isolation compounded Nancy’s grief and sense of failure. She experienced constant anxiety, worried about her safety and how she’d survive the next storm or cold night. With limited access to food or hygiene, her health began to decline—she lost weight, developed joint pain from sleeping on the ground, and began showing signs of untreated depression. She stopped calling family out of embarrassment, unsure how to explain what her life had become. What had started as a job loss had spiraled into complete disconnection from the world around her. In a region with no buses, no shelters, and few services, Nancy’s homelessness was made even more invisible by geography.
Community Reflection Questions
· What community supports could have helped prevent this crisis from escalating?
· What local services or policies might address the gaps shown in this scenario?
· What role can outreach teams, neighbors, or volunteers play in this person’s recovery?
· How might your community provide a safety net for individuals in similar situations?
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Crisis
After 45 years of marriage, Walter lost his wife to a sudden illness. The grief was overwhelming, but the financial impact was immediate. Their fixed income had been just enough to get by when they were together, but now, with only his Social Security check and mounting bills, Walter found himself falling behind. Rent on his small apartment crept up every year, but his income remained the same. At first, he cut back on groceries and medications to make ends meet. Eventually, even that wasn’t enough. With no retirement savings and no family nearby, Walter was forced to choose between paying rent and buying essentials—and the rent won. At 72 years old, he packed a small bag and gave notice, not knowing where he would go next.
Escalation
After leaving his apartment, Walter moved into his old car, parking behind a closed-down shopping center at night and spending his days at the public library or senior center—anywhere he could stay warm and unnoticed. He tried applying for subsidized housing, but the waitlists were years long. Walking long distances to food pantries and standing in line for hours became part of his routine, even though his knees ached with every step. Pride kept him from telling old friends or his church what had happened. He had worked his entire adult life and couldn’t believe he now depended on handouts just to survive.
Toll
The stress and isolation wore Walter down quickly. Without refrigeration, he skipped meals and relied on high-sodium canned goods that worsened his blood pressure. Sleep was fitful and painful in the car, leaving him exhausted and confused during the day. His grief never eased—it lingered like a constant ache, amplified by loneliness. Conversations became rare, and his speech slowed, as if words no longer had purpose. He began to forget appointments and stopped taking some of his medications altogether. What began as a financial shortfall became a physical and emotional unraveling. Walter hadn’t just lost his wife and his home—he was losing his place in the world.
Community Reflection Questions
· What community supports could have helped prevent this crisis from escalating?
· What local services or policies might address the gaps shown in this scenario?
· What role can outreach teams, neighbors, or volunteers play in this person’s recovery?
· How might your community provide a safety net for individuals in similar situations?
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Crisis
Jorge had worked in construction for over a decade, providing a steady income that supported his wife and two children. One day, while on a job site, he fell from scaffolding and suffered a serious back injury. The injury left him in chronic pain and unable to return to work. When he filed for workers’ compensation, his claim was denied due to a paperwork discrepancy. With no income and no savings, Jorge and his family quickly fell behind on rent and bills. His wife picked up odd cleaning jobs, but it wasn’t enough to cover their expenses. Their children, once active in school activities, began withdrawing, sensing the tension at home. The household grew quieter, more anxious. Jorge felt helpless—no longer able to provide, protect, or participate in the life he had worked so hard to build. The injury didn’t just change his body—it changed his role in his family and their sense of security.
Escalation
With no workers’ comp and no steady income, the family was soon evicted from their apartment. They moved in with Jorge’s sister, crowding into a small two-bedroom home already filled with people. Tension grew in the shared space, and Jorge felt the weight of being a burden rather than a provider. His wife took on more cleaning jobs, leaving early and returning late, exhausted. Their children struggled in school—one began acting out, the other grew quiet and withdrawn. Jorge tried to apply for disability, but the process was slow, confusing, and filled with delays. Without transportation, he missed several appointments. Each missed deadline and denied benefit added to the hopelessness. The family grew more disconnected, each of them quietly trying to cope with the stress in their own way.
Toll
The stress of displacement and financial instability strained every relationship in the household. Jorge’s physical pain remained constant, but the emotional toll was just as severe. He felt ashamed and useless—no longer the strong, dependable father his children looked up to. His wife, overwhelmed by responsibility, began experiencing panic attacks. The kids stopped inviting friends over and avoided talking about home at school. Meals became simpler, quieter. Jorge started isolating himself, spending hours in silence, too proud to show how deeply depressed he had become. The injury hadn’t just taken his mobility—it had fractured the sense of safety, connection, and dignity that held his family together.
Community Reflection Questions
· What community supports could have helped prevent this crisis from escalating?
· What local services or policies might address the gaps shown in this scenario?
· What role can outreach teams, neighbors, or volunteers play in this person’s recovery?
· How might your community provide a safety net for individuals in similar situations?
HOMELESSNESS 101
- A Community Education Guide -
A Street Reach of Johnston County Guide to Understanding Homelessness, Ending Stigma, and Building Community Response
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Thank you for taking the time to open this manual—and your heart—to a conversation that matters deeply in our community.
Whether you come with questions, concerns, curiosity, or even skepticism, we're glad you're here. Homelessness is a complex and often misunderstood issue. For many, it's easier to look away than to lean in. But the truth is this: every person living without a home has a story, and those stories deserve to be heard with dignity, not judgment.
At Street Reach of Johnston County, we believe that awareness is the first step toward change. This manual was created to shine a light on the realities of homelessness in our neighborhoods, to humanize those who are too often ignored, and to invite you into a deeper understanding of how we—as a community—can respond with compassion and purpose.
You don't have to have all the answers to make a difference. By choosing to learn, to listen, and to see people through a lens of empathy, you are already taking a powerful step. Through these pages, we hope to challenge myths, share truths, and offer tangible ways you can support those who are working hard every day just to survive.
This is not just about information. It's about transformation. It's about replacing fear with understanding, judgment with grace, and indifference with action. And it starts with you.
Together, we can build a community where every person is seen, valued, and given the opportunity to heal and hope again.
Let this be the beginning of your journey—from awareness to action.
"Then the righteous will answer him, 'Lord, when did we see you hungry and feed you, or thirsty and give you something to drink? When did we see you a stranger and invite you in, or needing clothes and clothe you? When did we see you sick or in prison and go to visit you?' The King will reply, 'Truly I tell you, whatever you did for one of the least of these brothers and sisters of mine, you did for me.'" — Matthew 25:37-40
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When people hear the word "homeless," they may picture someone sleeping on a bench, holding a sign, or pushing a cart through town. But the reality of homelessness is much more complex—and far more human.
Homelessness affects real people with real stories. Some are parents. Some are veterans. Some once had homes just like yours. At Street Reach of Johnston County, we believe true change begins when we stop looking away—and start seeing people for who they are, not where they live.
Definition of Homelessness
According to the U.S. Department of Housing and Urban Development (HUD), homelessness is defined as a person who lacks a fixed, regular, and adequate nighttime residence, including:
Those living in places not meant for human habitation (streets, cars, parks, abandoned buildings)
Those staying in emergency shelters or transitional housing programs
Those fleeing domestic violence who lack other safe alternatives
Those staying temporarily with others due to loss of housing or economic hardship
Where Are They?
Unsheltered people don't always appear "homeless." Many go unseen on purpose, out of fear or shame. In Johnston County, individuals experiencing homelessness may be:
Sleeping in tents or makeshift camps in wooded areas or fields
Living in cars parked behind stores or near industrial sites
Hiding in abandoned buildings without heat or electricity
Moving night to night between couches, motels, and shelters
Staying awake in public places just to avoid sleeping outside
Some are working jobs, raising children, or trying to stay clean—but every day is a battle for safety, privacy, and dignity.
The Snowball Effect: How Instability Creates Crisis
Homelessness creates a devastating cycle where initial housing instability leads to cascading problems that become increasingly difficult to resolve:
Initial Housing Loss leads to job loss due to lack of stable address, difficulty maintaining personal hygiene, loss of personal belongings and documents, and separation from family and support systems.
Escalating Mental Health Challenges include increased anxiety and depression from stress, loss of self-worth and dignity, trauma from unsafe living conditions, and sleep deprivation affecting cognitive function.
Physical Health Deterioration results from exposure to harsh weather conditions, poor nutrition and irregular meals, lack of access to healthcare, and increased risk of injury and illness.
Compounding Barriers create criminal charges related to survival (trespassing, loitering), poor credit and rental history, gaps in employment history, and lack of references or permanent address.
This interconnected web of challenges explains why simply providing housing isn't enough—comprehensive support addressing multiple needs simultaneously is essential for lasting stability.
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There is no single "type" of person who becomes homeless. The faces of homelessness include:
Seniors priced out of housing on fixed incomes
Working parents earning too little to afford rent
Youth aging out of foster care with nowhere to go
Veterans struggling with PTSD or reintegration
Survivors of domestic violence fleeing dangerous homes
People with disabilities, medical conditions, or mental illness
And yes, some battling addiction, often after trauma, not before
Homelessness does not only affect people with addictions or those who have "made bad choices." In truth, most people never imagined they would be in this situation. A job loss, medical crisis, eviction, or family breakdown can quickly unravel a life when there's no support system to catch them.
Homelessness is not a choice. Survival is.
When all other options are gone, people do what they must to survive.
What Really Causes Homelessness?
Many assume homelessness is caused by laziness or unwillingness to work. In reality, most of our unsheltered neighbors are facing layer upon layer of barriers:
Sudden life events — such as the death of a spouse, job loss, domestic violence, or serious illness
Lack of family or community support
No access to transportation, ID, or affordable housing
Unresolved trauma — from childhood abuse, incarceration, or military service
Disabilities or mental health conditions left untreated due to lack of care
In short: they're not homeless because they failed. They're homeless because we lack the resources and systems to prevent it—and we haven't yet invested in the support they need.
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National and State Context
A record-high 653,104 people experienced homelessness on a single night in January 2023—a 12.1 percent increase over the previous year. In North Carolina, the 2024 Point-in-Time Count found that 11,626 individuals were experiencing homelessness, a 19% increase over 2023. Approximately 1 in every 1,250 individuals in North Carolina are homeless, ranking the state 18th worst in the nation.
During the 2022-2023 school year, over 34,000 public school students in North Carolina experienced some form of homelessness. Most weren't sleeping in shelters—they were staying in motels, couch surfing, or doubling up with other families just to stay warm and off the streets.
Johnston County's Unique Challenges
Johnston County's rural nature presents unique challenges:
Limited public transportation making it difficult to access services and employment
Scattered service locations with resources spread across a large geographic area
Hidden homelessness with people staying in cars, woods, or with others temporarily
No emergency shelter capacity leaving people without immediate housing options
Economic pressures from rising housing costs in the Triangle region affecting affordability
These aren't just numbers—they are neighbors.
What It Feels Like—In Their Own Words
To truly understand homelessness, we have to listen. These are real voices from people experiencing homelessness:
"It's like you become invisible. People walk right past you like you're not even there."
"I walk miles every day just to find food, a bathroom, or a place that feels safe."
"I sleep with one eye open—someone stole my shoes while I was sleeping."
"People avoid me like I'm a threat. I just want to be treated like a human."
"I'm not lazy—I'm surviving."
"Every time I try to move forward, I get pushed back—no ID, no job, no help."
"We need compassion, understanding, and support, not judgment and indifference."
These voices aren't asking for pity—they're asking to be seen.
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Item descriptionCommon Myths vs. Reality
Myth: "Homeless people are lazy and don't want to work."
Reality: Many people experiencing homelessness are employed but cannot afford housing on their wages. Others face barriers like lack of transportation, proper clothing, or a permanent address needed for employment.Myth: "They're all addicted to drugs or alcohol."
Reality: While substance use disorders affect some individuals experiencing homelessness, the majority do not have substance use issues. Often, substance use develops as a coping mechanism after becoming homeless, not as the cause.Myth: "They choose to be homeless."
Reality: No one chooses homelessness. People become homeless due to circumstances beyond their control, including job loss, medical emergencies, domestic violence, or mental health crises.Myth: "They just need to pull themselves up by their bootstraps."
Reality: Homelessness creates barriers that are nearly impossible to overcome without support. Try applying for a job without a shower, clean clothes, or a permanent address.Myth: "They're dangerous and should be avoided."
Reality: People experiencing homelessness are more likely to be victims of crime than perpetrators. Most are simply trying to survive difficult circumstances. -
Scripture calls us not just to notice those in need—but to love them, walk with them, and affirm their worth. Again and again, God invites His people to care for the hurting, the overlooked, and the marginalized. When we choose to show up with kindness, we reflect the heart of Christ.
Truths from God's Word
"Do not forget to show hospitality to strangers, for by so doing some people have shown hospitality to angels without knowing it." — Hebrews 13:2
"Is it not to share your food with the hungry and to provide the poor wanderer with shelter—when you see the naked, to clothe them, and not to turn away from your own flesh and blood?" — Isaiah 58:7
"Religion that God our Father accepts as pure and faultless is this: to look after orphans and widows in their distress and to keep oneself from being polluted by the world." — James 1:27
"If anyone has material possessions and sees a brother or sister in need but has no pity on them, how can the love of God be in that person?" — 1 John 3:17
God doesn't define people by their income, address, or mistakes. Neither should we.
The Need for Relationship
"We think sometimes that poverty is only being hungry, naked and homeless. The poverty of being unwanted, unloved and uncared for is the greatest poverty." — Mother Teresa
Just as Jesus built relationships with those society rejected—the tax collectors, the woman at the well, the lepers—we are called to see beyond circumstances to the person. Jesus didn't just meet physical needs; He offered dignity, acceptance, and love. He sat with people, listened to their stories, and affirmed their worth.
The unsheltered don't just need food and shelter—they need to know they matter. They need someone to see them as human beings, not problems to be solved. They need relationship.
You Can Make a Difference
You don't have to be a professional or have all the answers to make an impact. You simply need to show up—with empathy, respect, and a heart open to connection.
Being a friend to someone who is unsheltered doesn't mean fixing their situation. It means seeing their humanity. It means offering your presence instead of your judgment. It means choosing to reflect God's love in simple, meaningful ways:
Offer a kind word
Sit with someone and listen to their story
Share a meal without expectation
Respond with patience instead of pity
Speak truth with compassion
Pray with them—if welcomed
Every act of grace builds trust. Every gentle interaction affirms dignity. When we choose to engage rather than ignore, we plant seeds of hope—often in soil that has been hardened by rejection and pain.
Your willingness to see people as redeemable, not disposable, matters more than you know. The unsheltered don't need pity. They need people willing to walk beside them—even for just a few moments—with no agenda other than love.
Your role is not to rescue, but to relate. Not to solve, but to stand with. You may not see the harvest, but your compassion may be the first sign of hope someone has experienced in a long time.
Every person matters. Every interaction matters. And every choice to love makes the invisible visible again.
Let us all be the kind of neighbor Christ describes in the parable of the Good Samaritan—one who stops, one who sees, one who stays.
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Interacting with people experiencing homelessness requires more than good intentions. It requires wisdom, empathy, and preparation. This section offers practical safety and awareness guidelines to help you engage with the unsheltered in ways that promote dignity, trust, and care—while also protecting your own well-being.
Ministry Two by Two
Just as Jesus sent out His disciples in pairs (Mark 6:7, Luke 10:1), never approach or engage with an unsheltered individual alone. For your safety and the safety of others, it is critical that all interactions are done with a partner or group.
Stay in well-lit, public areas
Let someone know where you're going and when you expect to return
If you feel unsafe or uneasy at any time, remove yourself calmly and without confrontation
Meet Needs, Don't Give Money
Following the example of Jesus and the disciples who met physical and spiritual needs directly, focus on providing tangible help rather than cash.
Why we don't recommend giving money:
Cash can be used for substances that perpetuate cycles of addiction
It doesn't address root causes or build lasting solutions
It can create dependency rather than empowerment
Safety concerns for both parties
What to offer instead:
A bottle of water or hot drink
A snack bag with shelf-stable food
Hygiene kits (soap, wipes, deodorant, socks, toothbrush)
A blanket or poncho
Resource cards from local agencies
A warm, kind greeting without judgment
Honor Through Language and Understanding
Language Matters Person-First Language
Honor through language. Use person-first language that affirms someone's humanity, not their circumstances. Words carry weight and can either restore dignity or deepen shame.
Examples of Respectful Language:
· Instead of: "The homeless" or "Bum" or "Vagrant" Use: "Person experiencing homelessness"
· Instead of: "Addict" Use: "Person with substance use disorder" or "Individual in active addiction"
· Instead of: "Victim" Use: "Survivor of domestic violence"
· Instead of: "Crazy" or "Psycho" Use: "Person experiencing mental health challenges"
· Instead of: "Ex-con" Use: "Person with justice involvement" or "Returning citizen"
This person-first language recognizes that circumstances like homelessness, addiction, or mental health struggles are temporary conditions, not permanent identities. It maintains human dignity and acknowledges that current situations don't define someone's worth or potential.
No one should be defined by their worst day.
Trauma-Informed Mindset
Most people living unsheltered have experienced deep trauma—physical, emotional, or relational. A trauma-informed approach means:
Always assume there is more to the story than you can see
Be respectful of personal space and avoid physical contact unless clearly welcomed
Speak gently, avoid loud tones, and never shout across distances
Offer choices whenever possible: "Would you like water or coffee?" This helps restore a sense of dignity and control
Be patient with responses that may seem unusual or delayed
Understanding Vulnerable Populations
You may meet individuals dealing with mental illness, addiction, trauma, or domestic abuse. Each brings unique challenges and should be met with grace and care:
Mental Illness:
May affect someone's ability to communicate or reason clearly
Stay calm, listen patiently, and don't dismiss their thoughts
Avoid trying to convince them their perceptions are wrong
Focus on what you can do to help in the moment
Substance Use:
Often a response to trauma, pain, or despair
Avoid judgment and meet them with compassion
Don't enable use, but don't shame either
Focus on their humanity, not their addiction
Trauma and Domestic Violence:
Survivors may appear withdrawn, defensive, or hypervigilant
Don't press for information about their situation
Focus on creating a safe, respectful space
If someone shares they are being harmed, encourage them to seek help and connect them with local services
Navigating Difficult Situations
De-escalation Basics
If someone appears distressed, agitated, or upset:
· Stay calm and avoid reacting with fear or frustration
· Keep your voice low and body language open: hands visible and relaxed, avoid crossing arms or pointing, maintain gentle eye contact without staring
· Don't argue or try to "correct" someone's thinking—especially if they are disoriented or mentally unwell
· Give them space. Never block exits—position yourself at an angle, stay arm's length away, and move slowly and deliberately
· Lower yourself to their eye level when appropriate and mirror their energy level
· If needed, redirect gently: "Let's take a moment and talk with someone who can help"
· Remember: the behavior you see is often rooted in pain, not hostility
Your physical presence should communicate safety and respect, not authority or control.
When Conflict Arises
Disagreements or emotional outbursts can happen, especially where trauma and survival instincts are in play:
· Do not try to control or resolve tense moments on your own
· Step away calmly and create distance if someone becomes agitated
· Always prioritize safety and peace over being "right"
· End the interaction respectfully if tension escalates
· Seek help from trained professionals, security, or emergency services if needed
Ways to End the Conversation Respectfully:
· "I understand you're upset. I'm not able to help with this situation, but I hope you have a good day."
· "I can see this is frustrating for you. I need to go now. Take care of yourself."
· Simply say "Have a good day" and walk away calmly
Keep your tone neutral, avoid arguing or explaining why you're leaving, and don't make promises you can't keep. Your safety comes first—it's okay to disengage from any interaction that feels unsafe or unproductive.
"If it is possible, as far as it depends on you, live at peace with everyone." — Romans 12:18
Building Meaningful Connections
Building Trust and Confidentiality
Building trust requires discretion and consistency:
Never share someone's personal information with others without permission
Keep confidences shared in conversation
Be reliable - if you say you'll do something, follow through
Don't make promises you can't keep
If you become aware of serious danger (suicidal thoughts, abuse, serious illness), help connect the individual with professional help – call 988 or 911
Responding to Hygiene and Health Concerns
You may encounter individuals who haven't had access to showers, clean clothing, or medical care. This is part of the reality of homelessness—and should never become a barrier to compassion:
Avoid showing discomfort or disgust, even unintentionally
Treat every person with the same level of respect regardless of appearance
If you find it difficult, breathe through your mouth discreetly or use peppermint candy
Remember: their appearance reflects their circumstances, not their worth
If someone appears ill, encourage them to seek medical attention and offer to help connect them with healthcare resources – see Resource Guide at the end of the manual
Be Fully Present
One of the most meaningful things you can offer someone is your attention:
Silence phones and keep them out of sight during conversations
Make appropriate eye contact to show you're listening
Sit or kneel to their level if they're seated
Don't share personal contact information. Instead, connect them with local agencies
Listen more than you speak - people rarely feel truly heard
"Let all that you do be done in love." — 1 Corinthians 16:14
These guidelines are not meant to create fear—but to empower you to engage wisely and lovingly. With preparation, awareness, and humility, your presence can be a powerful force for hope.
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You don't have to work in outreach or social services to make a meaningful impact in the lives of people experiencing homelessness. In fact, some of the most powerful change begins with ordinary people taking small, intentional steps toward compassion and action.
Volunteer Your Time
Many local organizations rely on volunteers to serve meals, organize supplies, distribute resources, and build relationships with those in need:
Direct Service Volunteering:
Street Reach of Johnston County
Smithfield Rescue Mission
Local faith communities
Skills-Based Volunteering:
Professional services: Offer legal aid, medical care, counseling, or job training
Administrative support: Help with data entry, grant writing, or program coordination
Transportation: Provide rides to appointments, job interviews, or service locations
Mentoring: Offer guidance in job searching, budgeting, or life skills
Give What You Can
Financial contributions directly support shelter, transportation, hygiene supplies, food programs, recovery services, and more. Whether it's a one-time gift or ongoing monthly support, your donation can meet critical needs and help someone take a step forward.
Tangible Donations:
Socks, shoes, and seasonal clothing
Hygiene kits (toothbrushes, soap, deodorant, wipes)
Non-perishable snacks and bottled water
Backpacks, sleeping bags, tents and tarps
Gift cards to grocery stores or fast-food restaurants
Consider hosting a donation drive through your church, workplace, school, or neighborhood.
Share What You've Learned
Education changes hearts—and communities. Talk with your family, neighbors, friends, and church leadership about what you've learned. Challenge common myths and help others see the humanity behind the statistics. Invite them into the journey of understanding and compassion.
Engage Local Leaders and Businesses
Your voice matters. Reach out to mayors, city council members, county commissioners, and other leaders asking what plans are in place to support the unhoused. Encourage local businesses to join the work—barbers offering free haircuts, restaurants donating meals, retailers organizing drives, or any business offering pro bono services.
Be a Consistent Advocate
The most powerful way to help is to keep showing up. Keep learning, praying, serving, giving, and talking. Homelessness is not just a housing issue—it's a community issue. And every voice, every action, and every heart turned toward empathy helps shift the narrative.
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At Street Reach of Johnston County, we are committed to building relationships, restoring dignity, and meeting the urgent needs of our unsheltered neighbors. We believe that lasting change happens through comprehensive support that addresses the whole person—not just their housing status.
Our Programs
Street Outreach — Street outreach to camps, parking lots, and public spaces, building relationships with individuals where they are, and providing essential supplies
Peer Support Services — Individualized support plans addressing multiple barriers, help obtaining identification, benefits, and healthcare, and ongoing relationship and accountability
Referral Services — Income-based housing assistance, private landlord referrals, rental assistance and deposit help, and supportive services to maintain housing
ReachHER Program — Specialized services for women experiencing homelessness with trauma-informed care approaches and safety planning
Community Education — Presentations to churches, schools, and community groups, and training on homelessness awareness and response
Resource & Community Center — Centralized location for services, safe space for relationship building, and programming focused on life skills and recovery
Our Approach
We believe in meeting people where they are—physically, emotionally, and spiritually. Our approach is relationship-centered, trauma-informed, faith-based, collaborative, and community-focused.
How You Can Support Our Work
Volunteer Opportunities: Join our outreach team, help at our Resource Center, assist with administrative tasks, or support special events and fundraisers.
Financial Support: Monthly sustaining gifts for ongoing operations, special project funding for housing assistance, or sponsor specific needs like hygiene kits and emergency funds.
In-Kind Donations: Hygiene supplies, non-perishable food, clothing and shoes, tents, sleeping bags, blankets, and weather protection.
Advocacy: Speak about our work in your circles, share our social media content, advocate for supportive policies, and help educate others about homelessness.
You can support our mission by partnering with us through your time, your voice, your giving, or your prayers. Together, we can change the face of homelessness—one life, one conversation, and one community at a time.
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Item descriptionYou've taken time to listen, to learn, and to lean in—and that changes everything. You're no longer on the outside looking in. You are now a part of the story—equipped with understanding, shaped by empathy, and prepared to respond with courage and compassion.
This is where knowledge becomes action.
This is where awareness leads to advocacy.
This is where compassion becomes a catalyst for change.You don't need to have all the answers or carry every burden. What you can do—what you must do—is begin. Begin by seeing people as God sees them: valuable, redeemable, and worthy of love. Begin by choosing presence over indifference and dignity over judgment.
Every small act matters. Every kind word, every intentional conversation, every time you offer grace instead of assumptions—you bring light into dark places. You help build a community where no one is forgotten.
"Let your light shine before others, that they may see your good deeds and glorify your Father in heaven." — Matthew 5:16
You are part of the solution now.
Let your voice speak hope.
Let your hands offer mercy.
Let your heart stay open.Knowledge Requires A Response. Compassion Creates Change.
Let's go love our neighbors—one person, one step, one story at a time.
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Street Reach of Johnston County
Empowering those facing homelessness through collaboration with local churches, agencies, and community members.
Services: Case management & resource navigation, housing assistance, ID assistance, clothing and hygiene items, referrals for medical and mental health care, employment and housing support
Contact: (919) 912-9854 | www.streetreachjc.org | info@streetreachjc.org
Address: 1425 S Pollock St #188, Selma, NC 27576Smithfield Rescue Mission
Breaking the cycle of homelessness and poverty since 1977 by offering shelter, meals, and life-changing programs.
Services: 24/7 emergency shelter, meals and clothing, long-term programs for men and women with children, biblical counseling and mentorship
Contact: (919) 934-9257 | www.smithfieldrescue.org | admin@smithfieldrescue.org
Address: 523 Glenn Street, PO Box 681, Smithfield, NC 27577Johnston-Lee-Harnett Community Action (JLHCA)
Empowering low-income families to become self-sufficient through education, employment, and emergency support.
Services: Rapid rehousing and homeless prevention, rental and utility assistance, crisis intervention and CSBG support
Contact: (919) 934-2145 | www.jlhcommunityaction.org | ajones.jlhca@gmail.com
Address: 1102 Massey Street, Smithfield, NC 27577Harbor, Inc.
Offering safety, advocacy, and support to survivors of domestic violence and sexual assault in Johnston County since 1984.
Services: 24/7 emergency shelter and crisis line, legal advocacy and restraining order support, transitional housing and counseling, hospital advocacy for survivors
Contact: Crisis Line (24/7): (919) 631-5478 | www.harborshelter.org | info@harborshelter.org
Address: PO Box 1903, Smithfield, NC 27577Emergency and Crisis Support
Life-Threatening Emergencies: Call 911 Immediately
Mental Health & Suicide Crisis:
988 Suicide & Crisis Lifeline: Call or text 988
Crisis Text Line: Text HOME to 741741
Therapeutic Alternatives Mobile Crisis: (877) 626-1772
Domestic Violence Crisis:
Harbor Crisis Line (24/7): (919) 631-5478
National Domestic Violence Hotline: 1-800-799-7233 | Text START to 88788
Community Information
NC 211 — Call 2-1-1 or 1-888-892-1162 for free and confidential information on health and human services
NCCARE360 — Available in all 100 North Carolina counties to electronically connect individuals with needed support, www.nccare360.org
Medical Care
· UNC Mobile Medical Bus — Free mobile clinic providing basic medical care, screenings, and health consultations. Schedule varies by location. Street Reach staff can assist with schedule.
984-215-3210 | www.med.unc.edu/fammed/mobile-health-clinic· Johnston County Health Department — Offers immunizations, STI testing and treatment, family planning, dental care, and more for low-income and uninsured individuals.
517 N. Brightleaf Blvd, Smithfield, NC | 919-989-5200 | www.johnstonnc.com/health· Project Access of Johnston County — Connects uninsured individuals with free specialty medical care through a network of volunteer providers.
1406A S. Pollock St, Selma, NC | 919-989-5200 ext. 5014 | www.projectaccessjohnston.org